Refund Policy
Last updated: October 31, 2026
About this policy
Aedita is operated by Wu Zitong, an individual based in China, trading as Aedita. This policy covers paid Aedita orders placed through Paddle, our authorized reseller and Merchant of Record. Paddle handles payment and refund requests.
Early-access sign-up is free. The website currently collects requests for access, without taking payment. There is no subscription to cancel or payment to refund when you join that list. To leave the list, email [email protected].
Refund eligibility
We follow the Paddle Refund Policy andPaddle Buyer Terms. Unless required by law, purchases are generally non-refundable. Paddle can consider discretionary requests made within 14 days of a transaction; this is a review window, not a money-back guarantee. A request may be approved in full, approved in part or declined.
Your mandatory consumer rights take priority, including applicable withdrawal rights and remedies for faulty or misdescribed products. Eligibility and withdrawal periods vary by location and transaction. Digital-content exceptions apply only where legally valid, including any required express consent. See Paddle’s policy for the rules applicable to your purchase.
How to request a refund
Use the support link in your Paddle receipt or visit paddle.net and choose the refund option. Have your purchase email and transaction reference ready if available. Do not send full card details. For technical help with Aedita, email [email protected]; contacting us first is not a condition of exercising a statutory right.
Canceling a subscription
Use “Manage subscription” in your Paddle purchase email or request cancellation atpaddle.net before renewal. Cancellation normally ends future billing after the current paid period. It does not itself refund past charges. Deleting the plugin does not cancel billing.
Approved refunds
Paddle processes approved refunds, normally to the original payment method, under the timing rules in its policy. Refunded access may end. If your concern is unresolved, contact Paddle with your transaction details; your legal remedies remain available.
Contact and related policies
Aedita product support: [email protected]. Payment support: Paddle buyer support. Read our Terms of Service and Privacy Policy for the related service and data terms. The policy and mandatory rights applicable at the time of purchase govern that purchase.